Frequently Asked Questions
Everything you need to know about shopping at Happy Place.
How long will it take to receive my order?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
Yes, at Happy Place we prioritize the planet. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to ensure high quality with a low environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You have a 60-minute window after placing an order to request a cancellation or change by contacting our support team.